Initializing call intelligence
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01 — Intro
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Call intelligence platform / v4.12

Every call.
Decoded.

CallScraper listens to every inbound call, transcribes it in real time, extracts the move, and writes it straight into your CRM — zero clicks for the dispatcher.

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CHAPTER 01 / LISTEN

Listen.
Sub-second.

Twilio and RingCentral stream straight into Deepgram Nova-3. Every word, every pause — captured with under half a second of latency. No bots. No "press 1." Just signal.

Twilio RingCentral Deepgram
CHAPTER 02 / EXTRACT

Extract.
Structured.

Gemini parses the live transcript: customer name, origin, destination, move date, inventory weight, quote, ETA. Every field validated, every mismatch flagged before the call ends.

14fields
Avg per call
96%
Field accuracy
0clicks
From dispatcher
CHAPTER 03 / PUSH

Push.
Zero retype.

Structured fields land in the right SmartMoving job record before the dispatcher hangs up. Calls become quotes become trucks — without a single keystroke between them.

SmartMoving Supermove
CHAPTER 04 / STACK

One platform.
Every tool.

Switchboard for the live grid. Customer 360 for the full timeline. Post Office for SMS + email. Hot Zone for dispatch. Reports for the win/loss math. All wired to the same call.

Switchboard
Live agent grid, call queue, ringing & active states.
Customer 360
Calls, SMS, email, SM notes — one timeline.
Post Office
SMS + email per customer, AI-suggested replies.
Hot Zone
Trucks, calendar, yards & jobs on a live map.
Ready to deploy

Ready when
your phones are.

Set up in a day. Pays for itself in a week. Built by movers, for movers.